NEW PATIENTS

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Welcome to your new Dental Practice in Cranbrook

Here at Tanyard & Golding we welcome new patients. Whatever your requirements we provide first class general, cosmetic and preventative dentistry for the whole family. When you make your initial enquiry you will be offered a complimentary Oral Healthcare Assessment (which includes basic diagnotics and x-rays) with our Client Care Consultant, who will introduce you to the Dental Practice, answer any questions you may have and send you one of our special Practice Welcome Pack.

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Nervous Patients


Do you feel nervous whenever you visit the dentist, or even avoid the dentist due to fear? Don’t worry - we understand. Whatever your concerns are, please do let us know about them. We will take the time to talk with you, to understand and address your concerns. If you prefer, we can do this in a non-dental environment.

Emergencies

If you have had an accident, have a broken filling or toothache, please contact the practice as soon as possible so that we can arrange a same day emergency dental appointment for you if at all possible.

We work on an appointment system so all emergencies will be fitted in between or after the existing appointments.  We aim to minimise waiting time for emergency patients, but we respectfully ask patients to be aware that in some cases there may be an unavoidable delay.

Outside surgery hours patients may ring the usual practice number and a recorded message will advise you as to the number of the Duty Dentist on call. If you are elderly or housebound we may be able to arrange a home visit

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The Dental Practice and team are so accommodating, it really helps you relax knowing you are in safe hands with experienced dentists.
— Matt
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Patient journey


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Welcome to the Tanyard & Golding family. When you join the Dental Practice we work with you to establish the dental journal that you deserve. We’re here to ensure you and your smile are taken care of for the duration of your time with us. After your initial consultation we’ll tailor a plan to help you achieve your smile aspirations and needs.

During your inital appointment your dentist will thoroughly examine your teeth and gums and possibly take some X-rays. If you are nervous about visiting a dentist, we will put your mind at rest as we are very patient and understand that some people are apprehensive.

Following examination, your dentist will explain in full what (if any) treatment is needed and advise on your dental treatment plan, including any fees.

Complimentary Oral Healthcare Assessment

Please do not hesitate to contact us to arrange your complimentary Oral Healthcare Assessment (which includes basic diagnotics and x-rays) with our Client Care Consultant. One of our friendly, caring team members will be happy to listen to your requirements and any concerns you may have, and will lead you through the Tanyard & Golding process.

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Our Client Care Consultant offers patients a complimentary Oral Healthcare Assessment (which includes basic diagnotics and x-rays) to discuss your dental treatment options. At this initial meeting we will gather any information required to plan your treatment and give you the opportunity to ask any questions. Our Client Care Consultant will help you to make well informed decisions about your treatment and will manage your treatment plan every step of the way.

Dental treatments can be daunting for many people, so having a complimentary Oral Healthcare Assessment can also help you enjoy a more relaxed and informed approach to any treatment you may need.

 
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